Research shows that 96% of consumers say customer service is an important factor in their choice of loyalty to a brand.

A customer satisfaction survey is instrumental for companies to measure their customers level of satisfaction with different aspects of their product and service. 

Do away with traditional customer satisfaction surveys and implement this Bot. It can help your organization assess your customers' satisfaction with your offering. This bot will provide you with powerful insights to:

• Understand your customers' expectations and what they value
• Improve customer retention
• Identify & treat detractors
• Actionable next steps to improve customer experience and satisfaction