Customer Feedback is an important and essential part of any business. The customer's opinions about their experience with your brand and website is helpful information that you can use to adjust your business to fit their needs more accurately. Research shows that 90% of the current consumers read online reviews before visiting the business. Additionally, website reviews have been shown to impact 67.7% of purchasing decisions. Therefore, a business website has an effect on the perceived credibility and quality of the business.

This Feedback Bot integrates seamlessly with your existing website to gather actionable feedback from your customers quickly with few clicks. The data gathered by the Bot provides necessary insights into user behavior and expectations, which can help businesses:

• Understand your target audience
• Improve business's online reputation
• Enhance user experience
• Improve website content and offerings