tapCLIQ-Mobile-Marketing CX Automation with Front-office RPA

Chatbots without typing

ChatBots

Deliver exceptional experience your customers expect

  •   NO TYPING

  •   NEVER OFFLINE

  •   NO WAITING FOR LIVE AGENT

  •   NO MISUNDERSTANDINGS

Create Chatbot

#Features

tapCLIQ AI ChatBots are unique compared to all other ChatBots available in the market today

Click Based Interaction
Answer questions with a mouse-click instead of typing
Structured & Intent Data
Understand your customers' intent better than ever with structured data available for analysis
24/7/365 Availability
Never miss a chance to engage with your customer and save the cost of providing 24/7/365 human interaction.
Context Awareness
Dynamically adapt to customer's behavior to provide exceptional experience and maximize conversions.
Always Learning
Deliver better outcomes with each interaction. Grow knowledge base based on feedback and improve self-service capabilities.
#Solutions

Drive growth at every stage of your customer lifecycle with tapCLIQ's ChatBots

Recent studies show that 69% of consumers prefer to use ChatBots because they deliver quick answers and 56% of consumers prefer to message rather than call customer service.
#Benefits

Drive growth at every stage of your customer lifecycle with tapCLIQ's AI ChatBots

  • Automate up to 30% Processes

    Reduce customer support costs by automating repetitive task and providing quick self-service solutions to your customers.

  • Improve Customer Experience

    Provide personalized, intelligent and intent based recommendations to drive sales, engagement and retention.

  • Enhance Productivity

    Employees become more effective and productive by using automation tools.

  • Increase Conversion, CSAT & Engagement

    With quick and accurate response and recommendations, the customers stay engaged and satisfied.

  • Go Beyond Support

    Product Discovery, Lead Generation, Schedule Meetings.

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With a projected worldwide market size of more than $1.3 billion by 2024, chatbots will be a driving force for business communications.
#Comparison

Key competitive advantages of tapCLIQ

Capability
Mobile Marketing
Airship, Urban airship
Braze
Chatbots
Intercom
Drift
RPAs
Automation anywhere
UIPath 		tapCLIQ, Fron-office RPA
Chat
Text based chat / Image based chat NA Text Chat NA Text & Image Chat
Dynamic context switching NA Limited NA Unlimited
Messages
Notifications & Static messages in App/Web/Chat App/Web NA NA App/Web/Chat
Interactive messages NA NA
RPA
Front-office RPA / Back-office RPA NA NA Back-office RPA Front-office RPA
Repetitive / Intelligent Dynamic NA NA Repetitive Dynamic
BotMarket
Customers & Partners host bots & RPAs 2-3 own bots Marketplace Marketplace
Intent-driven
1st party data generation - Intent/Moment/Action
Intent based targeting & automation
Partner Content & Support
TCS / EY / Capgemini / Accenture
#Analytics

Automate self-help scenarios and reduce agents

Behaviorally easier - Click-based & image-based interaction

  • Dynamic Context switching chatbots

  • Combined power of Front-office RPA with Chatbots

  • Active and prompted user engagement

2x Cost Savings Over traditional text-based chatbots
7x Front-office Task completions

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