tapCLIQ-Mobile-Marketing CX Automation with Front-office RPA

Deliver exceptional messages that boost your brand

Interactive Messages

Maximize the moments with intentional, intelligent & interactive messages.

  •   NO MESSAGE BOMBARDMENT

  •   NO PASSIVE ENGAGEMENT

  •   NO ONE WAY MESSAGES

  •   NO GUESSING

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#Features

tapCLIQ's Interactive messages provide superior user experience with personalized messages targeting user's micro-moment for higher mobile engagement and action

Smart Push Notification
Drive users to open apps with timely and micro-location enabled targeted push notification.
Call for Action
Generate leads through meaningful and contextual mobile engagement with right call for actions.
Data Driven
Understand your customers' intent better than ever with structured data and gathered.
Cognitive Engagement
Learn from users and drive the right engagement for better outcomes with each interaction.
 
#Solutions

Maximize the opportunity to drive growth at every stage of your customer and prospect lifecycle with tapCLIQ's Interactive Messages

Recent studies show that at least 5 billion people (65% of world population) globally send and receive SMS messages. However, marketing SMS messages have about 23% conversion rate. Another study shows that SMS open rates are as high as 98%, compared to just 20% of all emails.
#Benefites

Maximize the opportunity to drive growth at every stage of your customer and prospect lifecycle with tapCLIQ's Interactive Messages.

  • Lead Generation

    Convert your visitors into leads. Interact with your visitors to understand their intent for better targeting.

  • Drive Conversion

    Offer the right call for action and drive direct action - sign-ups, foot-traffic, calls.

  • Improve Customer Experience

    Provide personalized, intelligent and intent based recommendations to drive sales, engagement and retention.

  • Active Engagement

    Increase brand engagement by dynamically changing your message based on user preference.

  • Superior Marketing Intelligence

    Know what your users think of your app, products and services in a unique unobtrusive way. No annoying feedback loop, just a 5 second user experience to gain sentiment insights to secure your users.

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By 2024, organizations will lower operational costs by 30% by combining hyperautomation technologies with redesigned operational processes. (Gartner predicts 2020: RPA Renaissance Driven by Morphing Offerings and Zeal for Operational Excellence).
#Comparison

Key competitive advantages of tapCLIQ

Capability
Mobile Marketing
Airship, Urban airship
Braze
Chatbots
Intercom
Drift
RPAs
Automation anywhere
UIPath 		tapCLIQ, Fron-office RPA
Chat
Text based chat / Image based chat NA Text Chat NA Text & Image Chat
Dynamic context switching NA Limited NA Unlimited
Messages
Notifications & Static messages in App/Web/Chat App/Web NA NA App/Web/Chat
Interactive messages NA NA
RPA
Front-office RPA / Back-office RPA NA NA Back-office RPA Front-office RPA
Repetitive / Intelligent Dynamic NA NA Repetitive Dynamic
BotMarket
Customers & Partners host bots & RPAs 2-3 own bots Marketplace Marketplace
Intent-driven
1st party data generation - Intent/Moment/Action
Intent based targeting & automation
Partner Content & Support
TCS / EY / Capgemini / Accenture
#Analytics

Understand effectiveness of Customer experience

Unparallel insight into what customer wants.

  • Find customer intent

  • Connect intent with action automatically

  • Create the most potent 1st party data set

Generate 1st party Intent Data @ scale
4x Increase in customer interactions

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